Your items will be shipped within 3-5 working days after your purchase is confirmed. We process orders Monday to Friday, excluding holidays.
2. Shipping Costs
Online Payment: Shipping via online payment costs 3€.
Pay on Delivery (Cash on Delivery): Shipping via pay on delivery costs 5€.
3. Shipping Carrier
All orders are shipped via ELTA Post. Once your order has been dispatched, you will receive a tracking number via email so you can monitor the status of your shipment.
4. Shipping Times
Delivery times may vary depending on your location. Typically, orders within Greece will arrive within 7 from the shipping date. Please note that during busy periods, shipping times may take a little longer.
5. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost items caused by incorrect or incomplete addresses. If you notice an issue with your address after placing an order, please contact us immediately at babescheapcloset@gmail.com.
6. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your shipment through the ELTA Post website.
7. Shipping Delays
While we strive to ensure your orders are shipped on time, please be aware that shipping delays may occur during busy seasons or due to unforeseen circumstances (e.g., weather conditions, strikes). We are not responsible for delays caused by the shipping carrier.
8. Lost or Damaged Items
In the unlikely event that your item is lost or damaged during shipping, please contact us at babescheapcloset@gmail.com as soon as possible. We will assist you in resolving the issue with the shipping carrier.
9. Return Shipping Costs
For returns, the return shipping costs are the responsibility of the customer, unless the item is defective or not as described. Please refer to our Return Policy for full details on how to initiate a return.
10. Changes to Shipping Policy
We reserve the right to update or change this Shipping Policy at any time. Any updates will be posted on this page, and the date of the last update will be noted at the bottom.
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Return Policy
At BABES' CHEAP CLOSET, we want to ensure that you are satisfied with your purchase. However, since our products are second-hand, we have a specific return policy in place. Please carefully read the following terms:
Return Eligibility You may return your purchase within 5 days of receiving it. Returns requested after this period will not be accepted.
Return Conditions The item must be unused, in its original condition, with all tags (if applicable) and packaging intact. Due to the nature of second-hand items, we do not accept returns for items that show signs of wear or damage after use.
Return Process If you wish to return an item, please send us an email at babescheapcloset@gmail.com, including your order number and the reason for the return. We will provide you with further instructions on how to proceed with the return.
Refund Policy Once we receive and inspect the returned item, we will issue a refund to the original payment method used at the time of purchase, within [timeframe, e.g., 10 days]. Please note that, as the items are second-hand, they may not always be in perfect condition, and refunds are subject to inspection.
Exclusions Due to the nature of second-hand goods, some items may not be eligible for return, such as [list any exclusions, e.g., lingerie, personal items, accessories, etc.]. Please review the product descriptions carefully before making your purchase.
Return Shipping Costs Return shipping costs are the responsibility of the customer, unless the item is faulty or significantly not as described.
If you have any questions or need further assistance, feel free to contact us via email at babescheapcloset@gmail.com.
At BabesCheapCloset, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and shop on our website. By using our website, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
When you visit our online store, we may collect certain personal information that you provide directly, including:
Account Information: When you create an account or place an order, we collect your name, email address, shipping address, and payment details.
Order Information: We collect details about your purchases, including the items you order and your order history.
Payment Information: We collect payment details such as credit card information, though payments are processed through secure third-party gateways like Shopify Payments and Stripe, and we do not store your full payment details.
Other Information: We may collect other information such as your IP address, browser type, and device type for analytical purposes.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To process and fulfill your orders, including shipping and billing.
To provide customer support and respond to your inquiries.
To send you order updates, promotional offers, and newsletters (only if you opt-in).
To improve our website and services based on your feedback and usage behavior.
To ensure compliance with our legal obligations.
3. Sharing Your Information
We respect your privacy and will never sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third parties in the following cases:
Service Providers: We may share your data with third-party service providers (such as Shopify, shipping companies, and payment processors) to help us operate the website, process payments, and deliver your orders.
Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes or protect our rights.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our payment processing is handled securely through third-party services like Shopify Payments, which uses encryption technology.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. These technologies allow us to remember your preferences, analyze usage patterns, and personalize content. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.
6. Your Rights and Choices
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions about the data we collect, please contact us at babescheapcloset@gmail.com.
If you have opted into marketing communications, you can unsubscribe at any time by clicking the unsubscribe link in the emails we send you.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the bottom of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
